Frequently Asked Questions
Everything you need to know about shopping with Godfreys.
What is the standard shipping timeframe for furniture and decor?
Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, though larger furniture items may require scheduled freight delivery which can take 10-14 business days.
Do you offer a warranty on your home products?
Yes, all Godfreys products come with a standard 12-month manufacturer warranty covering defects in materials and workmanship. Some premium items may include extended coverage.
What is your return policy for change-of-mind purchases?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that return shipping costs for change-of-mind returns are the responsibility of the customer.
How can I track the status of my home delivery?
Once your order has dispatched, you will receive an email with a unique tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay for interest-free installments.
Are the colors of the products online accurate?
While we strive for high-resolution accuracy in our photography, colors may vary slightly depending on your screen settings and the natural lighting in your home.